Teams acess?

Question

I can't access my teams account it comes up with two factor athentication and says i will recive a phone call but I've not recived one

Answer 1

@hana ,

Could you sign in Teams properly before?

When do you enable the MFA?

Except for Teams, could you sign in other office products properly?

Above all, make sure that your phone number is correct in your user account settings.

If the number is correct, contact the global admin to check whether your user account is blocked in Azure Active Directory portal.

For more details, please refer to this article.

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