Error FileOpenUserUnauthorized for Graph API with new trail account

integrations-dev 0 Reputation points

We have an app with the following scopes
"User.Read", "Files.Read", "Files.Read.All", "Files.ReadWrite", "Files.ReadWrite.All", "Sites.Read.All", "Sites.ReadWrite.All".
But when we are trying to use the following graph api, we are getting error - FileOpenUserUnauthorized, You do not have permissions to open this file in the browser.

End point -'{addressStartRange}:{addressEndRange}')

This error was occuring with a new trail microsoft account, with other accounts it was working fine.

Can you please help in resolving the error.

Microsoft Graph
Microsoft Graph
A Microsoft programmability model that exposes REST APIs and client libraries to access data on Microsoft 365 services.
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  1. CarlZhao-MSFT 40,221 Reputation points

    Hi @integrations-dev

    I noticed that many users in the forum have reported the same error as yours recently. I just tried to reproduce the problem with different accounts, but no luck.

    Based on the analysis of the problem, I still think this is a problem with the account, not the Graph API itself. I suggest you open a support ticket with the Microsoft Graph support team, which will help you find the cause of the problem as soon as possible.

    Hope this helps.

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