Consult with your university System Admin / Support for reset MFA and re-enroll Authenticator.
or use second Authentication method for reset Authenticator on your account if you have setup second authentication method.
Unable to use authenticator app for log in
Ingram, Hannah
0
Reputation points
I’ve just recently got a new phone so I’m trying to log into my university email which requires authentication. Every time I open authenticator I have to then authenticate my email on there but the pop up doesn’t show for me to type my number into it so it’s just a never ending cycle of being asked to input the number on the pop up but no pop up showing. I need this fixed asap
1 answer
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JR K Yoshikawa 571 Reputation points
2024-07-09T18:09:36.8233333+00:00