Hi, I received a voucher from my company that's officially from Microsoft. However, when I try to schedule the exam, I get an error message that says "There was an issue scheduling your exam, please try again later." Can you help me with this error?

Question

I'm trying to schedule a Microsoft certification exam using a voucher provided by my company. The voucher is confirmed to be official from Microsoft. However, whenever I reach the scheduling step on the exam platform, I encounter an error message that reads: "There was an issue scheduling your exam, please try again later."

 

Additional details:

 

I've already tried:

• Waiting and retrying at a later time.
• Clearing my browser cache and cookies.
• Using a different browser.

I would appreciate any troubleshooting steps or suggestions to resolve this scheduling error and successfully book my exam.

 

Answer 1

Hi Sankalp Thakkar,
Thank you for asking this question on the Microsoft Q&A Platform.

Microsoft Certification/Exams/Learn is currently not supported in the Q&A forums.

You might find assistance from the following links:

Microsoft Training & Certification is backed by their dedicated forums, where you can ask questions by selecting "Get Started" -> "Ask a Question," or by choosing "Ask a new question >." Learn/Cert Moderators will be available to assist you.

Microsoft Training Support Forum: https://trainingsupport.microsoft.com/en-us/mcp/forum?sort=LastReplyDate&dir=Desc&tab=All&status=all&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&isFilterExpanded=false&page=1

Microsoft Certification - Transcript - Missing Exams or Certificates: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_trans-mcp_missingexams

Microsoft Certification - Missing Badge/Sharing:https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_badges

Microsoft Certification - Profile/MCID Assistance: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_mcid

Pearson VUE Support:

Pearson VUE - Customer Service:https://home.pearsonvue.com/Test-takers/Customer-service.aspx

Pearson VUE - Chat:https://home.pearsonvue.com/microsoft/contact

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