Sole Admin of Small Business account Unable to use authenticator

Kevin Doherty 0 Reputation points
2024-06-28T12:09:15.1066667+00:00

Hi,

I am the sole administrator of a small business Office 365 account with some 20-25 Users.

Having lost and replaces my iPhone I am no longer able to use the authenticator app to log in and manage the account. I also don't have another administrator who can remove my two factor authentication credentials.

I am in need of urgent help to resolve this issue.

I have my business email

My personal email recovery

Business information (address/telephone) etc

Please could someone from the Microsoft Team assist me.

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