I passed AZ-104 Exam on Jun 19th, but I couldn’t find the certificate on my Microsoft Learn profile

Ze Zhi Jiang 0 Reputation points

I Passed AZ-104 Exam on Jun 19th. But now I couldn’t find the certificate on my  Microsoft Learn profile

ZeZhiJiang-8577 | Microsoft Learn


My Microsoft Certification Exam Appointment Details as below

Order Number: ‎0071-6887-1038 ‎

Candidate:          Ze Zhi Jiang

Candidate ID:     ‎MS0995943535‎

Registration ID: 479405068


Date      ‎Wednesday, June 19, 2024‎

Time:     ‎03:45 PM China Standard Time‎ (Time shown is test center local time.)‎


I login Microsoft learn profile use [jiangzz@cn.ibm.com].

I could found AZ-900 Certificate which passed before. But, AZ104 were not be listed.

Could you help to find what’s problem happened. I need to find the AZ104 certification.

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  1. akinbade abiola 8,450 Reputation points

    Hello Ze Zhi Jiang,

    Thanks for your question.

    I would recommend you post this question on one of the channels below as Microsoft Training & Certification is supported on their own forums:

    Microsoft Training Support Forum

    Microsoft Certification - Exam Registration/Scheduling

    Microsoft Certification - Vouchers/Discounts/Special Offers

    Microsoft Certification - Profile/MCID Assistance

    You can mark it 'Accept Answer' and 'Upvote' if this helped you



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  2. Rakesh Gurram 5,165 Reputation points Microsoft Vendor

    Hi Ze Zhi Jiang,

    Thank you for asking this question on the Microsoft Q&A Platform.

    Microsoft Certification/Exams is currently not supported in the Q&A forums.

    Maybe one of the links is helpful:

    Microsoft Training & Certification is supported on their own forums:

    It’s possible to ask questions by clicking on “Get Started” -> “Ask a Question.”

    or “Ask a new question >” and Learn/Cert Moderators will help you.

    Microsoft Training Support Forum

    Microsoft Certification - Transcript - Missing Exams or Certificates

    Microsoft Certification - Missing Badge/Sharing

    Microsoft Certification - Profile/MCID Assistance

    Certifications tab moved under Credentials. Below is direct link to your Certifications tab:


    Account Management you can link your private and work email addresses:



    Below your certification, click View certification details, next click Print button above your certificate, select Save as PDF, under More settings uncheck Headers and footers, etc.

    Pearson VUE Support:

    Pearson VUE - Customer Service

    Pearson VUE - Chat

    Please don't forget to Accept Answer and close this thread.

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