How do I get the program past the "modify setup" box?

Question

I have some documents from Veterans Affair that need downloaded, but when I use the link they provided for Azure info protection they program is stuck on a box with "modify setup" and I can't use the program to download the documents. Please help!!!

Answer 1

Hi kasi,

Thank you for posting in the Q&A Forums.

When you say you're stuck on the "Modify Program" popup, do you have a screenshot of what you're doing to get the popup?

The Azure Information Protection Client or Portal may require a specific version of browser to function properly. Please make sure that the browser you are using (e.g., Chrome, Edge, Firefox, etc.) is up-to-date and meets the compatibility requirements of Azure Information Protection.

Sometimes, browser cache and cookies may cause problems with page loading or script execution. Try clearing your browser cache and cookies, and then revisit the link.

Make sure your Internet connection is stable and not blocked by a firewall or security software. Network issues may cause pages to not load completely or scripts to fail to execute.

Ensure that you have the appropriate permissions and licenses to access these documents.Azure Information Protection is typically associated with Azure Active Directory and Microsoft 365 subscriptions, so verify that your account is properly configured and entitled to access these resources.

Find out if the document uses specific protection policies that may restrict how the document can be downloaded or accessed. If this is the case, you may need to contact the original author or administrator of the document to gain access or change the protection policy.

Best regards

NeuviJ

============================================

If the Answer is helpful, please click "Accept Answer" and upvote it.