dot1x Authentication

Question

Hi

I have problem with windows 10 client authentication with Cisco ISE and get error :

"Endpoint started new authentication while previous is still in progress. Most probable that supplicant on that endpoint stopped conducting the previous authentication and started the new one. Closing the previous authentication."

This happens when authentication mode is computer authentication. There is no problem with windows logon name and password.

I use PEAP authentication method

Any ideas?

thanks

Answer 1

Hello Farhad Ebrahimkhani

Thank you for posting in Q&A forum.

Please refer to the solution I found on the Cisco community: https://community.cisco.com/t5/network-access-control/5440-endpoint-abandoned-eap-session-and-started-new/td-p/4095569

If the above steps do not solve the problem, you may need to contact Cisco Technical Support for further diagnosis and repair. https://community.cisco.com/?profile.language=en

I hope the information above is helpful.

Best Regards,

Yanhong Liu

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Answer 2

For anyone who has problem, the windows 10 credential guard is causing the problem.