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Error Recovering Autheticator Account?

Numenoriano 0 Reputation points
2024-07-17T00:02:18.05+00:00

I can't access the authenticator after I have formatted my iPhone. I can't access my social media anymore. The app doesn't support phone number or email retrieval. He said that ''We're not ready for you yet; Your account can't complete the request.''.

Microsoft Security | Microsoft Authenticator
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  1. Abiola Akinbade 30,490 Reputation points Volunteer Moderator
    2024-07-20T20:06:51.41+00:00

    Depending on the accounts in your MFA the way to resolve this is to request for Product Support to reset MFA for the affected users. If it is an account in Entra, you can contact your IT admin

    You can mark it 'Accept Answer' and 'Upvote' if this helped you

    Regards,

    Abiola

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