Business account asks for authenticator app

Evelien Dieleman 0 Reputation points
2024-07-18T10:14:27.01+00:00

I have my own business and I want to create a business account for my company with Microsoft. Now I have done that, in my website I had to incorporate something, all succeeded. Then suddenly I couldn't log in, had to sign in to 365. Okay, I was going to do that. Then suddenly I had to log in via the Authenticator app, but I never created that. The app is not set up and if you want to do that, it asks for a QR code. You can only get this if you are logged into your account. But.... I can't log in because then it asks for authentication through the authenticator app, which so I have to set up first. Currently, there is no way I can get into my Microsoft accounts. How can I 'just' log in without being required to use that authenticator app.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,613 questions
0 comments No comments
{count} votes

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.