A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
I cannot log in my powerbi account cos the authenticator app needs the code from the app itself!!!
Cristene Dutosme
10
Reputation points
I cannot log into my PowerBI account, and I am the only admin.
I changed my phone two months ago and transferred everything to my new phone, but the authenticator app was reset. When I try to log into my PowerBI account and add my onmicrosoft.com email to the authenticator app on my new phone, it requires a code from the authenticator app itself.
I’ve tried contacting the support team, but all I get is an AI representative, even on phone calls!
I badly need an expert help on this.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
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