Logging in to two Windows 11 devices with the same account goes wrong.

Question

If I log in with Azure Business account on a Windows 11 machine and also log in on another computer (laptop for example), the first computer is logged out of Microsoft 365. I will then be asked to log in again.

The PIN code no longer works on the first computer.

How can I solve this? Or what am I doing wrong?

Answer 1

Hello

This could be related to the way Azure AD handles multiple sessions or a security feature to prevent simultaneous logins from different devices.

Here are a few steps you might consider to resolve the issue:

Check Device Limit Policies: Ensure that your Azure AD policies allow multiple device sign-ins. Sometimes, organizations set limits on the number of devices a user can sign into simultaneously.

Clear Credentials: On the first computer, clear the cached credentials. You can do this by going to Settings > Accounts > Access work or school, selecting your account, and then clicking Disconnect. After that, restart the computer and sign in again.

Rejoin Azure AD: If clearing credentials doesn’t work, try rejoining the device to Azure AD. Go to Settings > Accounts > Access work or school, disconnect your account, restart the computer, and then rejoin it to Azure AD.

Check for Updates: Ensure both computers are running the latest updates for Windows 11 and any relevant Microsoft 365 applications. Sometimes, updates can resolve authentication issues.

Review Conditional Access Policies: If your organization uses Conditional Access policies, ensure they are not restricting access based on device compliance or location.

Windows Hello for Business: If you’re using Windows Hello for Business, make sure it’s properly configured on both devices. Sometimes, reconfiguring Windows Hello can resolve PIN issues.

Answer 2

Hello

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