Unable to Purge Azure Cognitive Services Due to Private Endpoint Issue

Question

Why am I unable to purge my Azure AI Services resource even after deleting the associated private endpoint?

PS - Based on common issues that we have seen from customers and other sources, we are posting these questions to help the Azure community.

Answer 1

The issue is due to the Azure AI Services resource is still linked to a private endpoint, even after attempting to delete it. This problem often occurs when the private endpoint is not fully disassociated from the resource, resulting in a failed purge operation.

To resolve this issue, follow these steps:

1. Register the Cognitive Services Resource Provider: Ensure the Cognitive Services resource provider is registered in the subscription where the private endpoint resides.
2. Delete the Private Endpoint: First, delete the private endpoint associated with the AI Services resource.
3. Purge the AI Services Resource: After successfully deleting the private endpoint, proceed to purge the AI Services resource.

Even after following the steps mentioned, if you face this issue, it might be necessary to involve the Azure support team for backend cleanup. Ensure that all references to the private endpoint are removed from the backend to successfully purge the resource.

Resources:

• Register resource provider in Azure subscription
• Delete a private endpoint
• Purge a AI Services resource

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