Work Profile on Phone Not Transferring Contacts

Question

For work, I have a work profile on my phone (samsung s24). It keeps my work stuff separated from personal as you know. My contacts in my work profile typically transfer over when I get a text or a call. They show a little lock next to the name to show it's from the work profile. Recently the contacts stopped tracking over and I'm just seeing phone numbers. Any help?

Answer 1

@Adam Schmitz Thanks for posting in our Q&A.

Honestly, I can't repeat this situation. It seems needed to do some check based on your specific environment. With Q&A limitation, it is suggested to create an online support ticket to get more help. Here is the support link:

https://learn.microsoft.com/en-us/mem/get-support

Hope everything goes well with you.

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