Hi there, I can understand how frustrating and alarming this situation must be, especially with the security of your devices and your daughter's safety at stake. I’ll break down a few steps you can take to secure your devices and your network:
- Disabling UPnP on your Router: Since UPnP can expose your devices to the internet, the first thing you should do is log into your router’s admin interface (usually on
192.168.1.1 or 192.168.0.1 and disable UPnP. This can help stop external devices from accessing your network.
Checking Security Logs and Adjusting Permissions on Windows: The error related to COM permissions and svchost.exe suggests that an attacker may be trying to access your system. You can adjust these permissions via the Component Services administrative tool. You should also review your security logs to see if there are any suspicious activities tied to that service.
Securing Devices: If you suspect that a smart TV or Android device is involved, consider doing a factory reset on those devices and changing any linked passwords. It's also a good idea to ensure no unwanted apps or services are running on these devices.
Running Anti-Malware Software: Make sure your system is clean by running a scan with trusted antivirus software. Malware could be contributing to the issue, so it’s essential to ensure your devices are secure.
Monitor and Disconnect Unknown Devices: Keep an eye on what devices are connected to your network. If you see any unknown devices, disconnect them immediately.
Consider Hiring a Cybersecurity Professional: If this situation is ongoing, it may be worth contacting a professional who can perform a deeper analysis of your devices and network.
Lastly, don’t hesitate to report this to law enforcement again. Given the severity of the situation, including concerns about child safety, it’s crucial that they understand the urgency of the matter.
If you need more detailed help with any specific step, let me know, and I can guide you further!