Azure free trail subscription expired and disabled but can't be able to delete credit card info

Question

Azure free trail subscription expired and disabled but can't be able to delete credit card info

Answer 1

I believe to delete your credit card information from an expired azure free trial subscription, you will need to either reactivate or upgrade your subscription. But i would suggest you to raise a billing related request to ensure this. Billing support request via Azure portal is free for all azure customers and doesn't require a paid support plan. Please select 'Billing' under 'issue type' while creating the support request.

https://azure.microsoft.com/en-in/support/create-ticket

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Answer 2

Try:

• Delete active billing subscriptions: Ensure you don't have any active subscriptions that could incur charges.
• Wait for the current billing cycle to end: You'll need to check if there are any charges

See: https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/change-credit-card#detach-payment-method-used-by-an-mca-billing-profile

You can also reach out to billing support: https://azure.microsoft.com/en-us/support/create-ticket

You can mark it 'Accept Answer' and 'Upvote' if this helped you

Regards,

Abiola