Azure Trusted Signing Identity Validation has stopped asking me for additional documents, and now, it just fails me on the first step.

Question

This is the timeline of my issues. Timeline: I submitted an identity validation request. I am asked for more documents, specifically domain invoices or registry confirmation records. I submit those documents. I am asked for website showing name,…

Answer 1

Based on the information provided in the context, if the Azure Trusted Signing Identity Validation process fails on the first step, it could be due to incorrect information provided during the identity validation request. It is important to ensure that the correct information is provided during the request, and that the organization name, website URL, primary and secondary email addresses are accurate. If the information provided is incorrect, a new identity validation request must be completed. If you require assistance with identity validation, you can reach out via Microsoft Q&A or Stack Overflow, tag: trusted-signing. Identity Validation issues aren't supported by Azure Support.

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References:

• Quickstart: Set up Trusted Signing - Create an identity validation request
• Trusted Signing FAQ - Get started