Hello
Thank you for posting in Q&A forum.
Renew CRL won't affect your Windows hello for business, cause client will auto get new CRL after current one expires.
Windows Hello for Business supports many kinds of way to login
- Facial recognition
- Fingerprint recognition
- Iris Recognition
- PIN
Windows Hello for Business overview | Microsoft Learn
Is this all can't work in your environment?
Windows hello for business is set by Group policy. So you can check is here here some change in your Group Policy.
Windows Hello for Business policy settings | Microsoft Learn
Best regards
Yanhong
=====================================
If the answer is helpful, please click "Accept answer" and upvote it