How to get BitLocker recovery key from Entra ID Unjoined Device

Question

Hi All,

I have device was joined to entra ID before and stored the bitlocker recovery key there. Then I unjoin the device from Entra ID. When I turned on my device, it asked for recovery key but I can't found the key on Entra ID portal because the device is no longer join to entra and not shown in Entra ID portal.

Is there any way to get the recovery key even the device is not joined to Entra ID?

I really appreciate for your response. Thank you

Answer 1

Hi @Muhammad Farid Rahmatulloh

Thanks for reaching out to Microsoft Q&A.

I'm pasting the answer from this Q&A, let me know if that helps - https://learn.microsoft.com/en-us/answers/questions/1190936/azure-ad-how-to-recover-bitlocker-key-from-deleted

"if the device has been recently deleted (not hard removed), You may try to recover the key by

• Navigating to https://account.microsoft.com/devices/recoverykey
• Sign-in with impacted UPN with which device was joined or registered.
• Look for the device name and hit view Bitlocker recovery key.
• Once recovered the device must be disabled from this page and should be rejoined/registered to Azure AD
• If this does not help then you may approach our support to confirm the possibility."

Thanks,

Fabio