Is there a problem with orbit-ssrs-prod-int.optum.com/Reports this morning?

Question

• The report server has encountered a configuration error. Logon failed for the unattended execution account. (rsServerConfigurationError)
  • Log on failed. Ensure the user name and password are correct. (rsLogonFailed)
    • The password for this account has expired
    Received this error message this morning when trying to use this report on https://orbit-ssrs-prod-int.optum.com/Reports/report/UHC%20Medicare%20Retirement/BASIS_M-R_Enrollment/MR_Enrollment/BASIS_A_G/CS/CS_Data_Entry_All

Answer 1

Hi @Adams, Kathleen L,

Log on failed. Ensure the user name and password are correct. (rsLogonFailed)

• The password for this account has expired

It sounds like the report server is trying to use the Unattended Execution Account to connect to the database specified in the report data source.

And the error message said that the password for the account has expired. You may need to change the password for the account and reset in the report configuration manager.

Regards，

Zoe Hui

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