Preinstalled Microsoft Office 365

Khairul Anam Bashar 1 Reputation point
2020-12-06T01:42:39.327+00:00

I have bought Xiaomi Mi Air Notebook few days ago (Model 161201-YG portable computer CMIITID: 2016AP2594 axis input parameters 20V2.25A MAX Beijing Tianmi Technology Co., Ltd. Made in China) (Google translated) and using it in Bangladesh. I heard that this model was made to use in China only. So the windows language was in china. After purchase my vendor herein Bangladesh changed the default language to English from China and handed over me after some additional setup formalities. When I received the laptop I came to know that a preinstalled genuine Windows 10 Home along with Microsoft 365 usually comes with this laptop for free. What I need is just to activate it through my Microsoft account (Ref: Microsoft pre-installed genuine Office PowerPoint Word Excel worth 748 yuan for home and student editions ■Permanent genuine license ■Safe, reliable, brand new version, fully compatible and activated for free use *Need to connect to the Internet to activate Windows 10 and bind a Microsoft account to activate Office. If you need help, please consult Microsoft customer service support center support hotline: 800-820-3800 (machine dial) 400-820-3800 (mobile phone war) *you tone prompt dial 1-2-2.) (Google translated) Though I got the windows activated I could not find any preinstalled office app here. I contacted my vendor but they replied, that version of office was not for lifetime use but a trial one so they uninstalled that and gave my some other version of office app along with the activator so that I can use it for lifetime.
I want to know is it the fact and if I lost my preinstalled office 365, is there any way of recovering it and activate it from Bangladesh? Now I am using office 2013 version which is activated with some activator. Help me.

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  1. Dave Patrick 426.1K Reputation points MVP
    2020-12-06T01:52:16.383+00:00

    O365 is not currently supported here on QnA. The product group for Office actively monitors questions over at
    https://answers.microsoft.com/en-us/msoffice/forum/msoffice_account

    --please don't forget to Accept as answer if the reply is helpful--

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