authenticator app won't recognise my email

Shelley Line 5 Reputation points
2024-08-15T18:59:35.2866667+00:00

I can't use the authenticator app as it keeps saying I don't have a Microsoft account despite me purchasing one last week !

I used to have the app on my old phone which was broken since having a new phone the app won't use my email address !

Please help as this is affecting my ability to work.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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