Mic.Autheticator and Outlook Login Issue

kexcanon 0 Reputation points
2024-08-16T13:10:02.9566667+00:00

Unfortunately, my phone got damaged during my vacation (water damage). Additionally, my old phone number was deactivated since I have been using a new one for a year now. The old number was registered as the 2-step verification for my Outlook account. I was also using the Microsoft Authenticator, but due to the phone switch, I no longer have access to it.

I do have access to the registered email address, which is a Gmail account. However, the verification code is still being sent to my old phone number, which I can no longer access.

I kindly request assistance in removing the old phone number from my Outlook account and registering the new number as the authenticator.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,328 questions
Outlook
Outlook
A family of Microsoft email and calendar products.
4,503 questions
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