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I can't login admin center because I don't have 2fa code

Nguyễn Hiếu 0 Reputation points
2024-08-19T04:28:24.4833333+00:00

I can't login into admin center because i reset my phone to get 2fa authentication code. Idon't have other authentication option now. I'm global admin.

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. akinbade abiola 15,215 Reputation points
    2024-08-19T07:40:57.97+00:00

    If you have deleted the app or reset your phone, the way to resolve this is to request for Product Support to reset MFA for the affected users. Contact Product Support with the email address for the affected user.

    contact support:

    https://azure.microsoft.com/en-us/support/create-ticket
    You can mark it 'Accept Answer' and 'Upvote' if this helped you

    Regards,

    Abiola

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