Intune Policy for Personal OneDrive Blocking fails

Question

I created a profile under device | configuration that Prevent users from syncing personal OneDrive accounts (User) and added my own user ID for testing purposes. As soon as I finish the policy, it shows an error 65000 and below is the error from my machine's event viewer.

1. MDM ConfigurationManager: Command failure status. Configuration Source ID: (9D0719D1-8C55-423A-86CA-DBF5B355EB4A), Enrollment Name: (MDMDeviceWithAAD), Provider Name: (Policy), Command Type: (Add: from Replace or Add), CSP URI: (./User/Vendor/MSFT/Policy/Config/OneDriveNGSCv2~Policy~OneDriveNGSC/DisablePersonalSync), Result: (The system cannot find the file specified.).

Any idea how to resolve this?

Answer 1

@Bree Thanks for posting in our Q&A.

For this issue, this error code is very general. To clarify this issue, we appreciate your help to clarify something:

1.Which is OS version of your device?

2.It is suggested to check if the following registry key is added.

HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\OneDrive\DisablePersonalSync key. It's DWORD value should be 1.

https://learn.microsoft.com/en-us/sharepoint/use-group-policy#prevent-users-from-syncing-personal-onedrive-accounts

If there is anything update, feel free to let us know.

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