Speech tasks stuck in PROCESSING

David Harrison 21 Reputation points
2020-12-07T22:03:54.42+00:00

I've entered a script for text-to-speech services. The last time I did this, I got a resulting *.wav file in about 5-10 minutes. This time, after making some revisions, the audio export tasks has been in "processing" status for over an hour.

A) Is there a way to cancel the request? I tried to delete the task, it says it cannot delete because the task is in-use.

B) Do tasks "time-out" after a certain period of time?

C) I have logged out and logged back into Azure. That didn't seem to make a difference.

The audio file is just over 8,000 characters and under 10 minutes in length. I haven't edited the voice to create custom pronunciations, it's using the stock "GARY" voice out-of-the box.

Azure AI Speech
Azure AI Speech
An Azure service that integrates speech processing into apps and services.
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Azure AI services
Azure AI services
A group of Azure services, SDKs, and APIs designed to make apps more intelligent, engaging, and discoverable.
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2 answers

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  1. Ramr-msft 17,656 Reputation points
    2020-12-10T10:53:39.013+00:00

    @David Harrison Thanks for the details. We have bug raised for this issue, will update once the fix is rolled-out.


  2. Doran Pratte 36 Reputation points
    2021-07-10T19:40:39.543+00:00

    I'm having the same issue. The Export Task used to take 1-2 minutes. Now it's taking hours. I can't stop the process or delete the export task. I get the same error message as above. Logging in and out does nothing. Refreshing the page does nothing. Does anyone have any advice/suggestions?

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