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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 38%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
I've entered a script for text-to-speech services. The last time I did this, I got a resulting *.wav file in about 5-10 minutes. This time, after making some revisions, the audio export tasks has been in "processing" status for over an hour.
A) Is there a way to cancel the request? I tried to delete the task, it says it cannot delete because the task is in-use.
B) Do tasks "time-out" after a certain period of time?
C) I have logged out and logged back into Azure. That didn't seem to make a difference.
The audio file is just over 8,000 characters and under 10 minutes in length. I haven't edited the voice to create custom pronunciations, it's using the stock "GARY" voice out-of-the box.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 11%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
@David Harrison Thanks for the question. Could you please share the error message like the below when you try to delete the task.
Error: The selected tasks is still in use: f371852f-6132-4131-b58e-55fd8cc1614d
Connection ID: c6d3acd1-f95c-11ea-95b4-69901b0416a1
Attached is an image of the error message when attempting to delete the tasks. As of this AM, it is still processing, 12 hours after it began.
@David Harrison Thanks for the details. We have bug raised for this issue, will update once the fix is rolled-out.
@David Harrison Thanks, Could you please create a new task and retry the same.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 53%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
I'm having the same issue. The Export Task used to take 1-2 minutes. Now it's taking hours. I can't stop the process or delete the export task. I get the same error message as above. Logging in and out does nothing. Refreshing the page does nothing. Does anyone have any advice/suggestions?