Speech tasks stuck in PROCESSING

David Harrison 21 Reputation points

I've entered a script for text-to-speech services. The last time I did this, I got a resulting *.wav file in about 5-10 minutes. This time, after making some revisions, the audio export tasks has been in "processing" status for over an hour.

A) Is there a way to cancel the request? I tried to delete the task, it says it cannot delete because the task is in-use.

B) Do tasks "time-out" after a certain period of time?

C) I have logged out and logged back into Azure. That didn't seem to make a difference.

The audio file is just over 8,000 characters and under 10 minutes in length. I haven't edited the voice to create custom pronunciations, it's using the stock "GARY" voice out-of-the box.

Azure AI Speech
Azure AI Speech
An Azure service that integrates speech processing into apps and services.
1,527 questions
Azure AI services
Azure AI services
A group of Azure services, SDKs, and APIs designed to make apps more intelligent, engaging, and discoverable.
2,606 questions
{count} votes

2 answers

Sort by: Most helpful
  1. Ramr-msft 17,656 Reputation points

    @David Harrison Thanks for the details. We have bug raised for this issue, will update once the fix is rolled-out.

  2. Doran Pratte 36 Reputation points

    I'm having the same issue. The Export Task used to take 1-2 minutes. Now it's taking hours. I can't stop the process or delete the export task. I get the same error message as above. Logging in and out does nothing. Refreshing the page does nothing. Does anyone have any advice/suggestions?

    0 comments No comments