Hello,
The Event ID 41 Kernel-Power error can be quite frustrating. Here are some steps you can take to diagnose and potentially resolve the issue:
Check for Hardware Issues:
Power Supply: Ensure your power supply unit (PSU) is functioning correctly. A faulty PSU can cause sudden shutdowns.
RAM: Run a memory diagnostic tool to check for any issues with your RAM.
Overheating: Monitor your system temperatures to ensure it’s not overheating.
Update Drivers:
Make sure all your drivers, especially for the motherboard, GPU, and sound card, are up to date.
Check for System File Corruption:
Run and in Command Prompt to repair any corrupted system files.
sfc /scannow
DISM /Online /Cleanup-Image /RestoreHealth.
Run Power Troubleshooter:
Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters > Power and run the troubleshooter.
Best Regards,
Hania Lian
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