MDE Extension not getting installed

Question

Hi All,

We have enabled option inside the Microsoft defender for cloud to install the MDE extension and onboard the systems automatically to MDE portal. We have windows 10 22H2 multi session VMs running as AVD session hosts. But we don't see MDE extension being installed and MDE portal shows "can be onboarded" for these systems.

Any idea how to troubleshoot this?

Answer 1

Hi @Shinde, Balaji ,

Make sure the auto-provisioning setting is enabled (Defender for Cloud > Environment settings > settings > auto provisioning > log analytics agent). Ensure also that Plan 1 or Plan 2 is also enabled for Defender for Cloud to allow the MDE integration. Missing these two settings commonly results in the extension not installing.

Make sure also that all of the prerequisites are met: https://learn.microsoft.com/en-us/azure/defender-for-cloud/enable-defender-for-endpoint

If you still are not able to install the MDE extension it would help to share any errors you see while trying to install the extension.