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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 25%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPD%3C/text%3E%3C/svg%3E)
I have a free trial subscription but I am unable to see the subscription in the portal, please refer to the screenshot.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 24%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Hello Pratikshya Das,
Thanks for your question.
It may possibly be a case of you needing to switch directory. You can switch directories in the portal by selecting your account name and then choosing Switch directory. it is the "settings" icon in your screenshot
If not, you will need to most likely contact Azure support
You can mark it 'Accept Answer' and 'Upvote' if this helped you
Regards,
Abiola
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 76%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
Hi Pratikshya Das,
Just checking in to if you had a chance to see the responses provide by akinbade abiola to your question. Please let us know if they were helpful and don't hesitate to reach out to us if you face any issue.
If the answer provided by has helped, please click on the "Accept answer" button so that it is useful for other members in the Microsoft Q&A community. Thank you.
Hi Pratikshya Das,
Just checking in to if you had a chance to see the responses provide by akinbade abiola to your question. Please let us know if they were helpful and don't hesitate to reach out to us if you face any issue.
If the answer provided by has helped, please click on the "Accept answer" button so that it is useful for other members in the Microsoft Q&A community.
Thank you.