I am using STT, but it sometimes stops in the middle. Why does it stop?

Question

Hello,

I am using Azure STT and employing startTranscribingAsync and startContinuousRecognitionAsync for speech-to-text. However, sometimes the results stop coming in the middle of the process.

I am curious to know why this happens.

Answer 1

@oneway jeon As discussed, I have helped enable a one-time, courtesy free support flag on your subscription ‘7948369b-XXXX-XXXX-XXXX-XXXX3a9da94’ for a quick and immediate assistance. 

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Please create a service request to formally track this issue. This helps us track widespread impact in the event other customers are experiencing similar issues.

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Details on how to raise a Support Ticket using this is below: 

•            Go to the Health Advisory section within the Azure Portal 

•            Select the Issue Name "You have been enabled for one-time Free Technical Support"

•            Details will populate below in the Summary Tab within the reading pane and you can click on the link "Create a Support Request" to the right of the message

 

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Kindly post your resolution here, so that it benefits other community customers who encounter the same issue.

Hope this helps.