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Hi, Im using free trail account, while logging into the portal it is getting freeze at the payment page?

Cloud Engineer 0 Reputation points
2024-08-22T06:02:19.91+00:00

Hi, I'm using free trial account, while logging into the portal it is getting freeze at the payment page and I am unable to create the VMs. Is there any way that I can solve this issue, really need a solution.
After entered the details for billing the amount is been debited from my account and still I am unable to access my azure account. If anyone have a solution for this or Please say how can I contact the azure support in real-time Please kindly share the information you have. Please

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  1. Andreas Baumgarten 108K Reputation points MVP
    2024-08-22T07:43:17.9566667+00:00

    Hi @Cloud Engineer ,

    the best option might be to open a support case with Microsoft Azure support for clarification.

    Azure Billing and Subscription support is offered by Microsoft by no cost and it's for free.

    Source: Azure Support plans

    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards

    Andreas Baumgarten

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