Unexpected email regarding expiry of Azure free credit

Question

Unexpected email regarding expiry of Azure free credit

Barkha Amarlal Chainani 5

Dear Azure Team,

I created a Microsoft student learn account through my university email address in mid July 2024. As of now I have only used the Azure portal once or twice only, as I am just learning AZ 900 and have hardly used any services at all. Yet, today morning I received an unusual email:

User's image

Please help me. I have hardly used Azure services and yet it says my free credit has expired.

Pranay Reddy Madireddy 6,340 Reputation points Moderator

2024-10-16T09:34:55.4533333+00:00

Hii Barkha Amarlal Chainani

Welcome to the Microsoft Q&A Platform! Thank you for asking your question here.

Sign in to the Azure portal with your university email and check your account details for information about your credits or status.

look at your usage in the Azure Portal under "Cost Management + Billing."

If your free credits have expired, Azure will likely ask you to upgrade to a pay-as-you-go plan. Think about upgrading if you want to keep your services, but check the costs first.

For reference, please review this documentation:- https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/view-all-accounts

https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/upgrade-azure-subscription

If you have any further queries, do let us know.

If the answer is helpful, please click "Accept Answer" and "Upvote it".
Pranay Reddy Madireddy 6,340 Reputation points Moderator

2024-10-17T14:01:34.1533333+00:00

Hii Barkha Amarlal Chainani
If you had a chance to see my comment to your question. If it was helpful, please click "Upvote" on my post let us know Thank you...!
Pranay Reddy Madireddy 6,340 Reputation points Moderator

2024-10-18T15:38:44.7233333+00:00

Hii Barkha Amarlal Chainani
If you had a chance to see my comment to your question. If it was helpful, please click "Upvote" on my post let us know Thank you...!

1 answer

Your answer

Pranay Reddy Madireddy 6,340 Reputation points Moderator

2024-10-16T09:34:55.4533333+00:00

Hii Barkha Amarlal Chainani

Welcome to the Microsoft Q&A Platform! Thank you for asking your question here.

Sign in to the Azure portal with your university email and check your account details for information about your credits or status.

look at your usage in the Azure Portal under "Cost Management + Billing."

If your free credits have expired, Azure will likely ask you to upgrade to a pay-as-you-go plan. Think about upgrading if you want to keep your services, but check the costs first.

For reference, please review this documentation:- https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/view-all-accounts

https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/upgrade-azure-subscription

If you have any further queries, do let us know.

If the answer is helpful, please click "Accept Answer" and "Upvote it".
Pranay Reddy Madireddy 6,340 Reputation points Moderator

2024-10-17T14:01:34.1533333+00:00

Hii Barkha Amarlal Chainani
If you had a chance to see my comment to your question. If it was helpful, please click "Upvote" on my post let us know Thank you...!
Pranay Reddy Madireddy 6,340 Reputation points Moderator

2024-10-18T15:38:44.7233333+00:00

Hii Barkha Amarlal Chainani
If you had a chance to see my comment to your question. If it was helpful, please click "Upvote" on my post let us know Thank you...!

Answer 1

Abiola Akinbade 30,500 Volunteer Moderator

Hello Barkha Amarlal Chainani,

You can check your billing to see why this happened and you will be able to see which services consumed ur credits.

Sign in to the Azure portal.
Search for and select Cost Management + Billing.
Then go to your invoices to see.

You can further contact support here: https://azure.microsoft.com/en-us/support/create-ticket

You can mark it 'Accept Answer' and 'Upvote' if this helped you

Regards,

Abiola

0 comments