proxy login credential changes when I run other apps with a different user(domain user)

Hikmat Heydarov 1 Reputation point
2020-12-10T06:54:42.607+00:00

Hello dear Microsoft guys.

I am experiencing the odd problem.

Domain users are enforced to get proxy configuration automatically.

So user logs in the PC and starts to surf on the internet. Once helpdesk team tries to troubleshoot any user issue and run CMD or any program as an administrator, after a while, proxy proceed to surf with the domain helpdesk user.

In order to fix the problem, helpdesk again runs notepad or any program with user`s credential and it comes back normal.

I can not find a solution to this problem.

I need your thoughts.

Active Directory
Active Directory
A set of directory-based technologies included in Windows Server.
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  1. Daisy Zhou 13,026 Reputation points Microsoft Vendor
    2020-12-11T09:17:23.51+00:00

    Hello @Hikmat Heydarov ,

    Thank you for posting here.

    Please confirm the following information:

    1.Whether only one mahcine has such problem?
    2.Whether only user has such problem?
    3.How you find or check"Once helpdesk team tries to troubleshoot any user issue and run CMD or any program as an administrator, after a while, proxy proceed to surf with the domain helpdesk user."?

    Meanwhile, it may be related to browser setting or proxy setting?

    Best Regards,
    Daisy Zhou