Can't activate Office applications 16.0.13426.20270

Robert de Leeuw 1 Reputation point
2020-12-10T15:45:17.353+00:00

All of a sudden the Office applications are not licensed anymore on our Remote Desktop Server. MSO 16.0.13426.20270 Please help?

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Erin Ding-MSFT 4,361 Reputation points
    2020-12-11T06:34:36.507+00:00

    @Robert de Leeuw

    > All of a sudden the Office applications are not licensed anymore on our Remote Desktop Server

    << Do you mean that Office has been activated successfully before?

    Is this shared computer activation for Office?

    Please type cmd in the search bar, right-click Command Prompt and run it as administrator.
    Type the following, Enter:
    32-bit: cd C:\Program Files (x86)\Microsoft Office\Office16
    64-bit: cd C:\Program Files\Microsoft Office\Office16
    Then type cscript ospp.vbs /dstatus, Enter to check the activation status.
    Then give a screenshot of the result please.

    Please go to Services & subscriptions to check the license.

    If nothing wrong, you could try to repair Office online.

    More information, please refer to ā€œUnlicensed Product and activation errors in Officeā€, methods in it may be helpful for you.


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