I cannot Access Advanced Management Portal

murat korkmaz 1

Hello, Dear Azure support team, I am getting a domain from the App Service domains section in my Azure account and I want to connect it to my own hosting server, so I need to change the nameserver addresses, but I can't access the Advanced Management Portal.When I press Advanced Management Portal, errorCode=-4&xrequestid = 9ec758ed-c347-473d-9372-08556926dbd6#home gives this error and throws it back into the Azure portal home screen.When I tried to log in via mobile,it said, " Local storage was blocked.Please use a different browser " warning, but i have already hidden tab in many different browsers I came across the same error when I tried it, and this XML file does not appear to have any style information associated with it. The document tree is shown below.
< Error>
<Message>no HTTP resource was found that matches the request URI 'https://web1.appsvcux.ext.azure.com/api/Websites/null'.</Message>
Output a screen containing </Error> messages.Please help me solve this problem.

ajkuma 27,261 Reputation points Microsoft Employee

2020-12-15T12:51:14.267+00:00
@murat korkmaz , Thanks for posting this question.

I have checked on multiple subscriptions and I'm able to access 'Advanced Management Portal' fine (screencast below). Just to clarify, do you recall making any changes to your subscription prior to this issue (or are you noticing this for the first time on your subscription/account)? And, do you have admin/co-admin permission on the subscription?

If you haven't done this already, kindly try accessing the URL directly by going to link “dcc.secureserver.net” and “dns.secureserver.net”

Capture a browser trace to fetch more details on the error. Kindly just share the error message with us here concealing any PII details -See, Capture a browser trace for troubleshooting.

Please do not post any private details on the public forum.
murat korkmaz 1 Reputation point

2020-12-16T07:34:00.097+00:00

errorCode=-4&xrequestid = 9ec758ed-c347-473d-9372-08556926dbd6#home

I'm still getting this error. I did what they said, I tried but I can not provide access. I guess I'll have to delete my azure account
ajkuma 27,261 Reputation points Microsoft Employee

2020-12-16T18:30:04.687+00:00

Thanks for the follow-up, sorry! you're still experiencing this issue. We'll investigate this issue further, I need some more details about your app and subscription, so I'm reaching out you privately.
ajkuma 27,261 Reputation points Microsoft Employee

2021-01-24T15:02:29.197+00:00

Sharing an update to benefit the community (public post):
From the investigations (offline), your GoDaddy account seems to be presenting some issues which was causing the portal issue. So we'd requested you to connect with GoDaddy to rectify the account related issues. Thanks for your co-operation on this, muratkorkmaz-6101.

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I cannot Access Advanced Management Portal

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