Hi ZFabley
How are you? I hope you are doing good.
Welcome to Microsoft Community. I am Juliet, an independent advisor and a user like you.
It's my pleasure to help you today. I know how frustrating this may be for you but I'll do my best to help you :)
May I know what other troubleshooting steps have you tried?
I would suggest you run the Sound Playback troubleshooter at Settings>Update & Security>Troubleshoot.
Also, try the ff suggestions:
Press Windows key + X
Click Device Manager
Expand Sound, video and game controllers
Right click your audio adapter
Click Properties
Click the Driver tab
Is there an option rollback?
If so, click it.
Open Start, type: change sound card
Select the Playback
Right click your Speakers
Click Set as Default Device if it isn't already
Select your speakers
Click Properties
Click the Levels tab
Use the slider to adjust level
I hope it helps! Let us know the result,
We'll wait for your update.
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