SSD Corruption

Question

Hello, on 4.2.2022. I left my PC on when I was going to school because I was downloading something and I set it to go to sleep in about 45 minutes which was enough for the thing I was downloading to download. When I came back from school my pc was still on and hours have passed. My RGB lighting on my mouse and keyboard have turned off but my PC was still on. Only problem, there was nothing on screen, and when I turned off my monitor and turned it on again it went to power save mode which is normal when my PC goes to sleep or when it is off. I restarted my PC and I saw that there was BSOD with error: MEMORY_MANAGMENT. I left it to collect data and then I restarted it. BSOD and crashes were normal on my PC but difference here is that my PC never collected data (error log) but this time it did. Also there was a log that my PC is going to sleep because it was idle for specific amount of time but it was still on.

Next day, on 5.2.2022. I noticed that Viber icon on app was gone and I clicked twice on it and got pop-up from windows saying that app's version isn't compatible with my PC. I didn't suspect anything but I opened Roblox which crashed right after I opened it. Still I didn't suspect anything but I wanted to install new drivers for my GPU and when I opened GeForce Experience and it said there was error with app and I could try restarting my PC. That's when I noticed something wasn't right. I restarted my PC, and tried opening GeForce Experience again but I got same error. I opened Event Viewer and noticed that there were corruptions in my OS drive.

I also opened Euro Truck Simulator 2 and one of my mod files were corrupted and they were located on documents folder on C: drive. Also I didn't have any save files because they were corrupted. I ran sfc /scannow but on 81% it said that it couldn't perform action. I ran chkdsk and it fixed my drive. I ran sfc again and this time it went full 100% but it couldn't fix some files.
Today, on 6.2.2022. I opened event viewer again, and I selected event that indicated corruption. It turns out Windows have detected corruptions on my drive from 9 month of 2021. There were about 10 corruptions in last 2 days but last one that was recorded was was some kernelbase file. I am currently typing this on my pc that the OS drive is corrupted. I also noticed that when you try searching for something on taskbar search menu it started typing things on half of the search thing:

Also I tried running DISM /online /restorehealth but I got this error:

Is my drive fully corrupt and I need to buy new SSD or is fresh installing Windows all that I need to do?

I also used Crystal Disk Info to see if there are any errors reported but my drive was OK and there were not any read errors.

Also I heard from somewhere that could also be a memory problem, which could make some sense considering what BSOD error I got on 4.2.2022. I think it is problem in ram but I am not sure.

Thanks for any help!

PC Specs:
CPU: Intel I7 950
Motherboard: Asus P6X58D-E

GPU: MSI GeForce GTX 1650 GamingX
RAM: DIMM1: G Skill Performance F3-10666CL7-2GBPK 2 GB DDR3-1333

     DIMM2: Kingston 9905402-475.A00LF  2 GB DDR3-1333 

     DIMM3: G Skill Performance F3-10666CL7-2GBPK	2 GB DDR3-1333

     DIMM4: Kingston 9905402-475.A00LF  2 GB DDR3-1333

     DIMM5: G Skill Performance F3-10666CL7-2GBPK	2 GB DDR3-1333

     DIMM6: Kingston HP497157-D88-ELFWG 2 GB DDR3-1333

SSD: Patriot Blaze (it is few years old but CrystalDiskInfo didn't show any model info)

Answer 1

Hello, I wanted to ask, are first steps for BSOD, because I do not want to fix that I want to fix data corruption. BSODs are not the problem as it can't be fixed software based on my pc as far as I know. What are steps for fixing data corruption on windows? Also how do I fix files that were corrupt? Thanks

Answer 2

I also got this picture which could help with what could the problem be.

If I know enough this is problem with MBR index file I guess?

Answer 3

You are most welcome. Try other steps and keep me posted.

Answer 4

Hello, Dyari. Thank you for responding. BSOD on my PC has been happening for years. I do not care much about them because it is probably memory related and they sometimes happen so it is not much of a deal. Sometimes when my PC crashes I get BSOD and sometimes I don't. When I don't get BSOD and my PC crashes it just freezes. When I restart it via button on my PC Case, my PC does not boot and it says this:

This happens almost 99% of the time even if the BSOD happens. Sometimes I just get BSOD and sometimes i dont. And to fix this thing it says in picture i need to restart my pc again and it will work normally like nothing happened.

For some reason my minidump folder is empty. And there aren't any memory.dmp files or anything like that in windir folder. I am 100% sure my pc doesnt have any virus on it because I use Kaspersky. I will try doing all of your steps later because I have some work to do at this moment.

Again, thanks for reply.

Answer 5

Hi klarkbj,

I'm Dyari. Thanks for reaching out and for the brief clarification. I will be happy to assist you in this regard.

First, kindly check C:\Windows\Minidump and copy available minidump files to the desktop then share them via OneDrive or Google drive in order to analyze them to indicate which file is causing the BSOD.

Second, please try the following methods to fix the corrupted system files:

1-Perform a clean boot and disable non-Microsoft services:

https://support.microsoft.com/en-us/topic/how-t...

After that check to see if the issue still persists or not. If the issue is fixed, do the same procedure and re-enable the services one by one until you find the service that causes the crash. If the issue still persists, try step 2:

2-Start your computer in Safe mode and check to see if the issue still persists or not:

https://support.microsoft.com/en-us/windows/sta...

3-You can go through this checklist to make sure the install is set up correctly:

https://answers.microsoft.com/en-us/windows/for...

4-If you have a restore point, you can perform a system restore:

https://support.microsoft.com/en-us/windows/rec...

5-Check for updates:

Go to Settings > Update and Security > Check for update > install all the pending updates

6-Uninstall any third-party security software and scan for viruses & malware with the free Malwarebytes:

https://www.malwarebytes.com/mwb-download

7-Run Command Prompt as administrator. Type this command and hit enter:

dism.exe /online /cleanup-image /restorehealth

Then, type this command and hit enter:

sfc /scannow

8-Create a new local user account and check if the issue still persists or not:

https://support.microsoft.com/en-us/windows/cre....

9-If the issue still persists, access this link and click on "Download Tool Now":

https://www.microsoft.com/en-us/software-downlo...

Then run the Media creation tool and perform an in-place upgrade.

https://www.tenforums.com/tutorials/16397-repai...

10-If it did not help, you can perform a clean install:

https://answers.microsoft.com/en-us/windows/for...

Third, as a last resort, replace the hard disk with a new one.

Please let me know if you need further assistance and keep me updated.

Stay safe

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