My registered certification exam is not displaying on my portal

Question

I have registered and scheduled my exam on 27th i.e. today and there was some issue in launching my exam and it is unsuccessful. Now I am trying to re-schedule my exam, but I cannot see that exam details in my portal/profile to reschedule it for next attempt.

I have created account with personal account and also added corporate email address in the account settings as guided in training session.

Could you please look into this once and let me know the next required course of action to correct this.

Thank you.

Answer 1

Hi Shrawanti Shrikant Channa,
Thank you for asking this question on the Microsoft Q&A Platform.

Microsoft Certification/Exams/Learn is currently not supported in the Q&A forums.

You might find assistance from the following links:

Microsoft Training & Certification is backed by their dedicated forums, where you can ask questions by selecting "Get Started" -> "Ask a Question," or by choosing "Ask a new question >." Learn/Cert Moderators will be available to assist you.

Microsoft Training Support Forum: https://trainingsupport.microsoft.com/en-us/mcp/forum?sort=LastReplyDate&dir=Desc&tab=All&status=all&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&isFilterExpanded=false&page=1

Microsoft Certification - Transcript - Missing Exams or Certificates: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_trans-mcp_missingexams

Microsoft Certification - Missing Badge/Sharing:https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_badges

Microsoft Certification - Profile/MCID Assistance: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_mcid

The Certifications tab has been relocated under Credentials. You can access your Certifications tab directly via the following link: https://learn.microsoft.com/en-us/users/me/credentials?tab=credentials-tab

Under each certification, select "View certification details," then click the Print button above your certificate. Choose "Save as PDF" and, under More settings, uncheck Headers and footers, etc.   Pearson VUE Support:

Pearson VUE - Customer Service:https://home.pearsonvue.com/Test-takers/Customer-service.aspx

Pearson VUE - Chat:https://home.pearsonvue.com/microsoft/contact

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