Windows 2012 R2 -2012 - KB4592484 and KB4592495 (Faling Update on some VM Servers)

Yasir Tanoli 6 Reputation points
2020-12-17T20:23:16.407+00:00

Hello Support,

Please, assist, as I attempted to install this december Windows 2012 R2 patches are failing on some servers, while on others its installing successfully.

I have attempted everything to repair, no luck.

This Event ID under Windows Update Client: Event 31: "Windows Update Failed to Download an Update".

Please help resolve as failing on two our domain controllers, a Micrososft CA and Windows File Server.

Windows Server Setup
Windows Server Setup
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
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  1. Dave Patrick 426.1K Reputation points MVP
    2020-12-18T16:44:38.103+00:00

    Might try clearing out the \temp folders. Also try
    sfc /scannow
    dism /online /cleanup-image /restorehealth
    also the manual steps here.
    https://learn.microsoft.com/en-us/windows/deployment/update/windows-update-resources#reset-windows-update-components-manually

    --please don't forget to Accept as answer if the reply is helpful--

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  2. Yasir Tanoli 6 Reputation points
    2020-12-18T19:20:38.033+00:00

    49459-windowsupdate.txt

    Attached are the logs, and also I tried above steps had no luck, also tried manual steps no luck.

    Please, take a look the log and see exact issue so we could try the next steps accordingly appreciate your help.

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  3. Dave Patrick 426.1K Reputation points MVP
    2020-12-18T19:22:56.567+00:00

    I'd suggest starting a case here with product support.
    https://support.serviceshub.microsoft.com/supportforbusiness

    --please don't forget to Accept as answer if the reply is helpful--

  4. Yasir Tanoli 6 Reputation points
    2020-12-18T19:27:36.03+00:00

    Is this free support as well? Did you took at the logs to see the exact issue here.

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  5. Dave Patrick 426.1K Reputation points MVP
    2020-12-18T19:32:03.677+00:00

    No, not free. If you cannot repair the servicing corruption then the simplest solution may be to stand up a new one, patch fully and migrate the roles over to it.

    --please don't forget to Accept as answer if the reply is helpful--

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