Hello! How do I uninstall an old MS store app for about 70 users via Intune?

Question

We have the new Kyocera Print Center app in Intune set to uninstall in Intune but is not uninstalling the old version (A97ECD55.KYOCERAPrintCenter). Intune shows an application ID, but it doesn't look like a normal GUID. I don't have this installed on my machine so it's not in my registry to look for an uninstall key. Does anyone have a script that would allow to be able to uninstall this? ANY help would be greatly appreciated!!

Blessings!

Answer 1

@Jodi Frey, Thanks for posting in Q&A. For the old Kyocera Print Center app, is it installed via Microsoft store as well? If yes, we can run the following command on one affected device to find out the app package name.

Get-AppxPackage

And then remove it via the following command:

Remove-AppxPackage [PackageFullName]

Here is a link with more details for your reference:

https://www.process.st/how-to/uninstall-microsoft-store-apps/#:~:text=Use%20PowerShell%3A%20open%20as%20an,instructions%20by%20the%20app%20developer.

Note: Non-Microsoft link, just for the reference.

After the PowerShell commands working, we can write it into a script and deploy it via Intune.

https://learn.microsoft.com/en-us/mem/intune/apps/intune-management-extension

Hope the above information can help.

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