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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 80%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
I have been trying to start up the sandbox for an exercise in 'Describe the core architectural components of Azure'. The error message is:
An unexpected error occurred. Please try again later.
I have tried several times and cleared my browser history and logged out/in. Nothing seems to help. Any suggestions on how to get the Sandbox to work?
Thanks
Alex
This question is related to the following Learning Module
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 70%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFA%3C/text%3E%3C/svg%3E)
I am also experiencing the same issue.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 70%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Hi
Thank you for reaching out to us on the Microsoft Q&A forum.
We are aware of the issue and are actively communicating internally to resolve it as soon as possible.
Hi Alejandro Correa,
We wish to engage with you offline for a much closer look, please send an email with subject line “Attn: Siddesh” to AzCommunity [at] Microsoft [dot] com with the following details, I will follow-up with you.
1. Referencing this thread.
2. Start to reproduce the issue and capture network trace and share the HAR file as outlined in this doc: https://learn.microsoft.com/en-us/azure/azure-portal/capture-browser-trace
Thank you.
Hi Alejandro Correa,
We wish to engage with you offline for a much closer look, please send an email with subject line “Attn: Siddesh” to AzCommunity [at] Microsoft [dot] com with the following details, I will follow-up with you.
1. Referencing this thread.
2. Start to reproduce the issue and capture network trace and share the HAR file as outlined in this doc: https://learn.microsoft.com/en-us/azure/azure-portal/capture-browser-trace
Thank you.
Hi Alejandro Correa,
Thank you for your patience.
Could you please try activating the sandbox again and attempt to complete the module!
This issue might have been temporary, potentially due to network /capacity limitations. If the issue continues, please feel free to let me know in the comments.
Hi Alejandro Correa,
Thank you for your patience.
We have received confirmation from the backend team that the issue has been resolved.
Please try the unit again, as it should be functioning correctly now.
We have also tested it on our side, and it is now working properly. A screenshot is attached for reference.
Please Accept the Answer & Upvote so that it will be useful for others in the community.
Hi Alejandro Correa,
Just checking in to see if you had a chance to see my previous answer.
Please Accept the Answer & Upvote so that it will be useful for others in the community.
Hi Alejandro Correa,
Just checking in to see if you had a chance to see my previous answer.
Please Accept the Answer & Upvote so that it will be useful for others in the community.
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