I Can't add my business address to my outlook app on my mobile

Waleed Farid 0 Reputation points
2024-09-06T05:59:52.22+00:00

I can't add my business account on outlook app on my mobile. I get this error Correlation Id: 2902b961-a08e-45c0-ae31-850974a0720d

Timestamp: 2024-09-06T05:47:21.000Z

DPTI: ac2c72d24e80bf62

Error Tag: 5nlhg

Error Code: 1388187389

Outlook | Windows | Classic Outlook for Windows | For business
{count} votes

1 answer

Sort by: Most helpful
  1. ChristyZhang-MSFT 26,126 Reputation points Microsoft External Staff
    2024-09-06T08:32:48.3833333+00:00

    Hi @Waleed Farid ,

    Welcome to our forum!

    Looks like your case is more related to Outlook for mobile, please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client. In order to better solve your problem, it's suggested to post your issue on this dedicated forum for Outlook for Mobile for more professional help.

    Thanks for your understanding and support!


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.