I Can't add my business address to my outlook app on my mobile

Waleed Farid 0 Reputation points
2024-09-06T05:59:52.22+00:00

I can't add my business account on outlook app on my mobile. I get this error Correlation Id: 2902b961-a08e-45c0-ae31-850974a0720d

Timestamp: 2024-09-06T05:47:21.000Z

DPTI: ac2c72d24e80bf62

Error Tag: 5nlhg

Error Code: 1388187389

Outlook
Outlook
A family of Microsoft email and calendar products.
3,822 questions
Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,230 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. ChristyZhang-MSFT 23,221 Reputation points Microsoft Vendor
    2024-09-06T08:32:48.3833333+00:00

    Hi @Waleed Farid ,

    Welcome to our forum!

    Looks like your case is more related to Outlook for mobile, please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client. In order to better solve your problem, it's suggested to post your issue on this dedicated forum for Outlook for Mobile for more professional help.

    Thanks for your understanding and support!


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.