Trouble setting up scan to email with M365 Work Account

Firew Fireyhun Asfaw 35 Reputation points
2024-09-06T09:19:48.6666667+00:00

Hello,

I am having trouble setting up scan to email using an account with our domain via M365 subscription. I have tried using an app password to enable communication as well as regenerating the app password, but it still refuses to send confirmation emails from the printer.

I used smtp.office365.com, 587, account, and app password for said account.

Can anyone advise me on how to get it working? I appreciate any help.

Thanks in advance!

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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