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Getting a refund in Microsoft Azure

Alexander Bromberg 20 Reputation points
2024-09-06T11:17:09.78+00:00

Hi all,

I have tested out something on my Azure Subscription before rolling it out to customer. Unfortunately I got billed.

I wanted to make a refund and I can click on the bill but unfortunately all positions to refund have a 0 Dollar Amount (although the Invoice amount is like 50 USD).

I have a basic subcription and hence can't open a support ticket.

What other possibilities do I have ?

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. Andreas Baumgarten 118.9K Reputation points MVP
    2024-09-06T12:05:03.31+00:00

    Hi @Alexander Bromberg ,

    the best option might be to open a support case with Microsoft Azure support for clarification.

    Azure Billing and Subscription support is offered by Microsoft by no cost and it's for free.

    Source: Azure Support plans

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    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards

    Andreas Baumgarten

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