Network error: There is an issue establishing a connection to the service.

Question

Network error: There is an issue establishing a connection to the service.

Umer Rashid 190

When I try to update the display name of Service Principal, I get this error:

"Network error: There is an issue establishing a connection to the service. Please refresh the browser to try again. [6hk74KPy1OdlAjehcA4iYm]".

I refresh the browser but I still get this error.

How to resolve this error?

Regards,

Umar

Raja Pothuraju 41,965 Reputation points Microsoft External Staff Moderator

2024-09-16T12:38:24.29+00:00

Hello @Umer Rashid,

Thank you for posting your query on Microsoft Q&A.

From your description, I understand that you're encountering an error message—"Network error: There is an issue establishing a connection to the service. Please refresh the browser to try again. [6hk74KPy1OdlAjehcA4iYm]"—whenever you attempt to rename or update your application's name in the Enterprise application.

I have checked internally, and there are no known ongoing issues. I also tested this in my tenant and was able to successfully update the application name without any problems.

To help identify the cause, could you try changing the application name for other applications in your tenant and let me know if you're experiencing the same issue with them?

I'd be happy to work with you offline to better understand the scenario and investigate why this behavior is occurring.

Thanks,
Raja Pothuraju.
Raja Pothuraju 41,965 Reputation points Microsoft External Staff Moderator

2024-09-18T22:55:06.4433333+00:00

Hello @Umer Rashid,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
Raja Pothuraju 41,965 Reputation points Microsoft External Staff Moderator

2024-09-23T11:19:24.8866667+00:00

Hello @Umer Rashid,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.

Your answer

Raja Pothuraju 41,965 Reputation points Microsoft External Staff Moderator

2024-09-16T12:38:24.29+00:00

Hello @Umer Rashid,

Thank you for posting your query on Microsoft Q&A.

From your description, I understand that you're encountering an error message—"Network error: There is an issue establishing a connection to the service. Please refresh the browser to try again. [6hk74KPy1OdlAjehcA4iYm]"—whenever you attempt to rename or update your application's name in the Enterprise application.

I have checked internally, and there are no known ongoing issues. I also tested this in my tenant and was able to successfully update the application name without any problems.

To help identify the cause, could you try changing the application name for other applications in your tenant and let me know if you're experiencing the same issue with them?

I'd be happy to work with you offline to better understand the scenario and investigate why this behavior is occurring.

Thanks,
Raja Pothuraju.
Raja Pothuraju 41,965 Reputation points Microsoft External Staff Moderator

2024-09-18T22:55:06.4433333+00:00

Hello @Umer Rashid,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
Raja Pothuraju 41,965 Reputation points Microsoft External Staff Moderator

2024-09-23T11:19:24.8866667+00:00

Hello @Umer Rashid,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.

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Network error: There is an issue establishing a connection to the service.

Your answer