Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
21,695 questions
Network error: There is an issue establishing a connection to the service.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 33%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUR%3C/text%3E%3C/svg%3E)
Umer Rashid
85
Reputation points
When I try to update the display name of Service Principal, I get this error:
"Network error: There is an issue establishing a connection to the service. Please refresh the browser to try again. [6hk74KPy1OdlAjehcA4iYm]".
I refresh the browser but I still get this error.
How to resolve this error?
Regards,
Umar
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 27%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Raja Pothuraju 6,265 Reputation points Microsoft Vendor2024-09-16T12:38:24.29+00:00 Hello @Umer Rashid,
Thank you for posting your query on Microsoft Q&A.
From your description, I understand that you're encountering an error message—"Network error: There is an issue establishing a connection to the service. Please refresh the browser to try again. [6hk74KPy1OdlAjehcA4iYm]"—whenever you attempt to rename or update your application's name in the Enterprise application.
I have checked internally, and there are no known ongoing issues. I also tested this in my tenant and was able to successfully update the application name without any problems.
To help identify the cause, could you try changing the application name for other applications in your tenant and let me know if you're experiencing the same issue with them?
I'd be happy to work with you offline to better understand the scenario and investigate why this behavior is occurring. Please feel free to email me at 'AzCommunity@microsoft.com' with the subject line: Attn: Pothurajur, and include a link to this thread in the email body.
Thanks,
Raja Pothuraju. -
Raja Pothuraju 6,265 Reputation points Microsoft Vendor
2024-09-18T22:55:06.4433333+00:00 Hello @Umer Rashid,
We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
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Raja Pothuraju 6,265 Reputation points Microsoft Vendor
2024-09-23T11:19:24.8866667+00:00 Hello @Umer Rashid,
We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
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