how to fix Microsoft Office 16 Alerts Event id: 300

Question

For several weeks I have been finding this error in the event viewer.

Configuration:

Terminal server, windows server 2022 standard (21H2) Build OS 20348.2655, office 365 installed

Microsoft Office 16 Alerts

Event id: 300

Failed to parse element: VersionOverrides

Id=bc13b9d0-5ba2-446a-956b-c583bdc94d5e, DisplayName=Eventi suggeriti, Provider=Microsoft, StoreType=Unknown, StoreId=(null)

P1: Apps for Office

P2: 16.0.17726.20206

P3: 0x8004323E

P4: New Document

I have already done a reinstallation of office 365 on the server.

I found something similar in your forums, but these are old cases, from 2022 and 2023.

Could you give me some advices please.

Answer 1

Hi Massimo Morandi,

Thank you for reaching out to us on the Microsoft Q&A forum. 

This topic is currently not supported in the Q&A forums.

We recommend starting a new discussion through the Microsoft 365 community, where moderators are available to assist you and provide guidance.

Please don't forget to Accept helpful answer and close this thread. 

Answer 2

Failed to parse element: VersionOverrides

Id=bc13b9d0-5ba2-446a-956b-c583bdc94d5e, DisplayName=Suggested Meetings, Provider=Microsoft, StoreType=Unknown, StoreId=(null)

P1: Apps for Office

P2: 16.0.18129.20158

P3: 0x8004323E

P4: New Document

We are using Office 365 and we are constantly getting this error. What is the reason for this major obstacle to working?