Whiteboard became very long; I cannot find my templates in browser, but see icons for image export

Question

Hello,

I was working with a Whiteboard with team members using the browser version. The Whiteboard blipped and then we had to refresh our browsers. We lost the exercises/templates we were working on.

After some troubleshooting, I exported an image of the Whiteboard and it looks like the Whiteboard became very long. I'm unable to zoom in to find the items at the very top of the Whiteboard. Please help. I cannot read the text if it's not showing up in the Whiteboard browser or app.

Answer 1

The Whiteboard feature in the browser version of Microsoft Whiteboard can become very long, making it difficult to find templates or exercises at the top of the Whiteboard. Unfortunately, there is no zoom feature to help with this issue. However, you can export an image of the Whiteboard and then zoom in on the image to find the items at the top. To prevent this issue from happening again, you can try breaking up the content into smaller sections or creating multiple Whiteboards.

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References:

• Set up and use Microsoft Whiteboard - Collaborating with whiteboards