Windows update service issue.

moe kandi 6 Reputation points
2020-12-21T14:25:06.83+00:00

Hello,

I have a server 2016 with the following reg value and it still reboots with the following msg.

The process C:\Windows\system32\svchost.exe (C1795985) has initiated the restart of computer <Computer> on behalf of user NT AUTHORITY\SYSTEM for the following reason: Operating System: Service pack (Planned)
Reason Code: 0x80020010
Shutdown Type: restart
:

Shutdown Type: restart

ElevateNonAdmins : 0

SetUpdateNotificationLevel : 1

UpdateNotificationLevel : 2

NoAutoUpdate : 0

AUOptions : 3 - Notify before installation

IncludeRecommendedUpdates : 0

NoAutoRebootWithLoggedOnUsers : 1

DetectionFrequencyEnabled : 1

DetectionFrequency : 8

RebootRelaunchTimeoutEnabled : 0

RebootWarningTimeoutEnabled : 0

RescheduleWaitTimeEnabled : 0

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
12,116 questions
0 comments

6 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. AliceYang-MSFT 2,081 Reputation points
    2020-12-22T08:54:49.247+00:00

    Hi,

    Are you facing this issue after an update? I noticed that your title is Windows update service issue. I have found a user Tyler Sosnowski facing similar issue which was solved by changing power plan. If it works, please let us know.

    Also, if you are using a battery backup, UPS or PSU, they might be the culprit. Here are two examples, 1. How to find cause of 'Unexpected' Windows restarts, 2. Unexpected Restarts & shutdowns.

    If you could provide more information about this issue, such as a screenshots, that would help a lot.

    Please note: Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.

    ----------

    If the Answer is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments