Windows Update Error [Windows 10 22H2, Windows 11 22H2 Pro and 23H2 Pro]

Question

Hi,

I am IT administrator for my organization, and I have been experiencing issues with my monthly patch deployment for the past four months. Despite various attempts, I have not been able to resolve the errors.

List of actions taken;

1. Manually download and install KB file - failed
2. Repair the component store with DISM commands - failed Reference : https://learn.microsoft.com/en-us/troubleshoot/mem/configmgr/update-management/error-0x800f0831-installing-update

As a workaround, I have to reformat a bunch of devices every month and I am looking forward if there any solution to fix this issue.

Answer 1

Hello.

1. What server do you use for update deployment? WSUS or SCCM?

• Make sure that there are no issues with your WSUS or SCCM server deployment.
• Check the log files to determine if there are any error records related to the update.

2. Network Issues:

• Check if there are any network issues affecting the download or installation of updates.
• Confirm that the firewall or proxy settings are configured correctly and are not blocking necessary communications.

3. Update Order:

• Check that the updates are installed in the correct order. Sometimes, updates need to be in a specific order to be installed successfully.

4. Software Compatibility:

• If there are other software running, confirm that they do not conflict with the update process.
• Some security softwares may interfere with the update process, try temporarily disabling them to see if that resolves the issue.

5. Hardware Compatibility:

• Confirm the hardware compatibility of all devices and check if any hardware drivers are causing the issue.

6. Update Policy:

• Review your update policies to ensure they are appropriate and free of misconfigurations.

Best Regards,

Hania Lian

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