Authenticator QR code for two-step verification set up but invalid

Batrisya Mohd Ezan 0 Reputation points
2024-09-13T11:45:39.0633333+00:00

Hi! Can someone help me with this please?

I am trying to set up two-step verification for a website. I scanned the QR code as usual on Microsoft Authenticator app on iphone. It went through however when I put the live number code onto the website it pops a message saying invalid code.

I tried resetting the QR code and also wait for a new code after the countdown time. But still invalid when I put onto the website I wish to set up two-step verification.

My company says I need to reach out to Microsoft as it is an external app outside our IT team.

Regards,

Batrisya

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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